Overview
Your privacy matters
RV Tech Suite provides tools and resources for independent mobile RV technicians. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website, newsletter, free tools, and paid services.
By using this site, you agree to the practices described on this page. If you do not agree, please do not use the site or submit personal information through our forms, subscriptions, or account features.
What we collect and why
We collect only the information needed to operate RV Tech Suite, improve the experience, communicate with users, and provide requested tools and services.
Information you provide
Details you submit
When you contact us, join the newsletter, create an account, or use certain tools, we may collect information such as your name, email address, billing details, business information, and any content you choose to submit.
Information collected automatically
Usage and device data
We may automatically collect technical information such as IP address, browser type, device information, pages visited, referring links, and general usage patterns to help secure the site and understand how people use our tools.
Tool-specific data
Lookup and service records
If you use the Parts Lookup Tool or future account features, we may store lookup history, saved notes, subscription status, and related activity needed to deliver those features and support your account.
Use of information
How we use data
We use personal information to operate RV Tech Suite, respond to inquiries, deliver requested tools, manage subscriptions, and send service-related communications.
We may also use information to analyze website performance, troubleshoot issues, prevent abuse, comply with legal obligations, and improve the usefulness of our products for mobile RV technicians.
We do not sell your personal information. If we use third-party providers for payments, email delivery, analytics, hosting, or support, they may process information only as needed to perform those services on our behalf.
Cookies and third parties
RV Tech Suite may use cookies, analytics tools, and similar technologies to remember preferences, measure traffic, and improve functionality. Some third-party services, such as payment processors, email platforms, embedded tools, or analytics providers, may collect information according to their own privacy policies. You can usually control cookies through your browser settings, though disabling them may affect site functionality.
Data sharing and retention
We share information only when necessary to operate the site, process transactions, send communications you requested, comply with the law, protect our rights, or support a business transfer such as a merger or asset sale. We retain information only for as long as reasonably needed for these purposes, including recordkeeping, security, and legal compliance.
Your choices
You may unsubscribe from marketing emails at any time using the link in those messages. You may also contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and legitimate business needs. If you are a paid user, some records may be retained as required for billing, fraud prevention, or tax purposes.
Children and security
RV Tech Suite is not intended for children under 13, and we do not knowingly collect personal information from children. We use reasonable administrative, technical, and organizational measures to protect information, but no method of transmission or storage is completely secure, so we cannot guarantee absolute security.